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Occidental Tucancun Hotel, Cancun

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From166US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Avda. Kukulcan, Km. 13,5. Lote 24, Cancun, Mexico, 77500

Occidental Tucancun, a 4-star all-inclusive hotel, offers a comprehensive range of amenities including an exclusive wellness center and three à la carte restaurants. This beach hotel features impressive views of the Caribbean Sea and Nichupté lagoon, making it an excellent choice for a Caribbean vacation.

Rooms & Amenities

Guests can choose from 339 fully equipped rooms and suites, each with stunning views of the Caribbean Sea. The Premium Level accommodations offer exclusive benefits, enhancing the guest experience with amenities like minibars and tea and coffee stations.

Dining Options

Dining options include a full international buffet at El Mirador, a seafood-focused menu at La Claraboya, delicious Mexican dishes at Mexico Lindo, and Italian cuisine at La Trattoria. These restaurants provide a variety of flavors to satisfy diverse palates.

Leisure & Activities

Occidental Tucancun offers an extensive selection of sports and leisure activities, including volleyball, basketball, and various water sports. The hotel also features three swimming pools and organized entertainment shows throughout the week.

Services & Local Area

For those traveling for business, the hotel includes meeting facilities and concierge services. Additionally, guests can explore nearby cultural attractions like the El Rey archaeological site, ensuring a well-rounded stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Oceanfront Double Room
Max:
4 persons
35 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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King Room
Max:
4 persons
35 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Oceanfront Double Room
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Center
Cancun 6.6 mi
Airports
Cancun (CUN) 12.2 mi
Isla Mujeres (ISJ) 18.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Pool tables
  • Table tennis

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Foot massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Avda. Kukulcan, Km. 13,5. Lote 24, Cancun, Mexico, 77500
Map view
street view
Avda. Kukulcan, Km. 13,5. Lote 24, Cancun, Mexico, 77500
Nearby
CancunMexico
Avenida Kukulkan
1500 ft
Mall
Luxury Avenue
800 ft
Museums
Museo Subacuatico de Arte
1200 ft
Beach
Playa Marlin
1300 ft
Mall
Kukulcan Plaza
1000 ft
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
1700 ft
Shopping Area
Luxury Avenue Cancun
800 ft
Blvd. Kukulcan 13
Marlin Beach
500 ft
Restaurants
Tequila Grill
1400 ft
Kukulcan Plaza Kukulcan Plaza 2nd Level
Starbucks
600 ft
Kukulkan
La Pizza
600 ft
Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6
Mi Chelitas Bar & Restaurant
600 ft
Bvd. Kukulkan
MrPampas Kukulcan
1500 ft
Boulevard Kukulcan km 13 col. Benito Juarez
La Destileria Cancun
1500 ft
Boulevard Kukulcan km 12.65
El Fish Fritanga
1900 ft
Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos
La Veranda
4000 ft
Blvd Kuculcan The Royal Sands
Siete
2700 ft
Boulevard Kukulcan Km. 12.5

Reviews and Ratings

Feedback from previous guests about their experience
72%
liked the resort and would come back again
7.2/10
Very good
Rooms
7.4
Location
9.6
Service
8.0
Dining
5.0
Guest reviews
7.2/10
based on 10 reviews
4/5 based on 10308 reviews
7.7
7.7/10 based on 1547 reviews
#63 of 272 hotels in Cancun based on Tripadvisor
Andrew
United States of America, December  2024
7.2/10

The hotel had some lovely aspects, like its clean rooms and friendly staff. I appreciated the well-maintained facilities and prime location near the malls. However, the dining experience left much to be desired, especially the quality of the food. Overall, while it's a decent option for the price, there are areas that need improvement, particularly in the dining department.

Rooms
7.0
The rooms were clean, but they looked quite outdated and didn't match the photos. However, they were serviced daily, and the mini-fridge was refilled, which I appreciated.
Service
8.0
The staff was nice and friendly, though it was a bit challenging since they only spoke Spanish. Still, they were helpful, especially the one running the pasta station.
Location
9.0
The location was great, situated right behind Kukulcan Plaza and close to malls. Also, it was conveniently located near the bus stop for easy transport.
Dining
5.0
The dining options were quite disappointing; the food quality was lacking, with several dishes being very ordinary. I struggled with the uncooked chicken served.
Facilities
8.0
The facilities were decent, especially the variety of pools available, including an adult pool, which was nice for finding some shade.
Doris
United States of America, December  2024
7.4/10

The hotel has a perfect location with easy access to the beach and a variety of pools to enjoy. The rooms are comfortable and clean, though a door latch issue left something to be desired. The service from the staff was exceptionally friendly and helpful, making my stay enjoyable. However, the dining experience was quite disappointing, especially when it came to breakfast options and food quality.

Rooms
8.0
The rooms were very comfortable and clean, equipped with everything I needed.
Service
9.0
The service was exceptional; the staff was friendly and always available to help.
Location
10.0
The location is perfect, giving easy access to shade, a variety of pools, and the beach.
Dining
5.0
The dining experience was a letdown, especially the breakfast, which offered limited options and poor food quality.
Facilities
6.0
While there were many amenities available, the dining facilities did not meet my expectations.
Guy
United States of America, October  2024
7.6/10

I had a lovely stay at this hotel, thanks to its great location right on the beach. The rooms were spacious and clean, with a nice hot tub on the balcony that added a touch of luxury. The service was mostly friendly, although I found them a bit pushy about time-share offers. Dining could use some improvement, as the options were quite limited. Overall, it provided good value for money despite some minor drawbacks.

Rooms
9.0
The rooms were ample in size and always neat and clean. I loved having a hot tub on the balcony; it was a nice touch!
Service
7.0
The staff was mostly kind and attentive, especially when helping my grandmother navigate the steep ramp. However, they seemed a bit too pushy about extra charges for extending services.
Location
10.0
The location is perfect, right in the middle of the hotel strip and within walking distance to Al Isla shopping center.
Dining
5.0
Dining was okay if you like hamburgers and hot dogs, but overall, the food quality was really disappointing, even for a buffet.
Facilities
7.0
The facilities were decent, but I felt there could have been more amenities available.
George
United States of America, August  2024
6.4/10

I had a mixed experience at this hotel. While the location is perfect, right next to the sea, and the staff was friendly and attentive, the rooms could use some maintenance. I faced issues with the patio door and noise from other guests was a bit annoying. The dining options were also disappointing, especially the breakfast, which lacked variety.

Rooms
6.0
The rooms are pretty nice but need some work. I struggled with a patio door that wouldn't open easily, and another door didn’t lock. The shower door also didn't stay closed, which was frustrating. Additionally, I could hear everything happening in the corridors, which made for a less than ideal night's sleep.
Service
7.0
The service was decent overall. The staff was eager to help, although at times it felt like they were really pushing for tips. When I checked in, there was a mix-up with my room, but after some back and forth, they eventually sorted it out for me.
Location
9.0
The location is fantastic! It's right next to the sea, making it super convenient to grab a bite without needing to change. This was a real highlight of my stay.
Dining
5.0
Dining was where I felt the hotel fell short. The breakfast was pretty bland, and there weren't many options available. It was also a bit chaotic during peak hours.
Facilities
6.0
The hotel has a few nice amenities, but nothing stood out as exceptional. The overall facilities felt a bit dated and could use some refreshing.
Mike
United States of America, August  2024
7.8/10

I had a lovely stay at the hotel, which boasts a great location near the beach and a mall, making it convenient for shopping and dining. The rooms were spacious and clean, though they felt a bit outdated. The service was friendly, and the staff went out of their way to assist us. However, the dining options could use some improvement, especially in variety. Overall, it offers decent value for money.

Rooms
7.0
The rooms were spacious, comfortable, and clean, although a bit tired looking.
Service
9.0
The staff was great and very accommodating, helping us with my grandmother's access to our villa.
Location
10.0
The location was perfect, right in the middle of the hotel strip and within walking distance to Al Isla shopping center.
Dining
6.0
I enjoyed the Mexican and Italian restaurants, but the American food options like burgers were not very appealing.
Facilities
7.0
The facilities were decent, but nothing felt particularly modern.
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